Privacy policy

Privacy Policy

Last updated: April 20, 2026

Solar Flames is operated by FJF Global LLC. This store and website, including all related information, content, features, tools, products, and services, are provided by Solar Flames to offer customers a curated shopping experience. Solar Flames is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer reasonably identify you.

Depending on how you interact with our Services, we may collect the following categories of personal information:

- Contact details, including your name, billing address, shipping address, phone number, and email address
- Payment and financial information, including payment card details, billing details, transaction details, and payment confirmations
- Account information, including login credentials, preferences, and settings
- Order and transaction information, including products viewed, cart activity, purchases, returns, exchanges, cancellations, and order history
- Communications with us, including messages sent to our customer support team
- Device and technical information, including IP address, browser type, device identifiers, and network connection details
- Usage information, including how and when you interact with our website and Services

2. Sources of Personal Information

We may collect personal information from the following sources:

- Directly from you, such as when you place an order, contact us, or submit information through our Services
- Automatically through cookies, pixels, and similar technologies when you browse or interact with our website
- From service providers that help us operate our store and fulfill services on our behalf
- From partners or other third parties, where permitted by law

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

- To provide, operate, and improve our Services
- To process payments and fulfill orders
- To arrange shipping, returns, refunds, and exchanges
- To communicate with you about your account, orders, or support requests
- To personalize your shopping experience
- To send marketing and promotional communications where permitted by law
- To prevent fraud, monitor security, and investigate suspicious or unlawful activity
- To comply with legal obligations and enforce our policies and terms

4. How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

- To Shopify, payment processors, fulfillment partners, shipping carriers, IT providers, analytics providers, customer support providers, and other vendors who perform services on our behalf
- To business and marketing partners for advertising, analytics, and promotional purposes, where permitted by law
- When you direct us to share information, request a service that requires disclosure, or otherwise consent
- To our affiliates or within our corporate group
- In connection with a merger, acquisition, sale of assets, reorganization, or similar business transaction
- To comply with applicable law, legal process, lawful requests, or to protect our rights, users, and business

5. Relationship with Shopify

Our store is hosted by Shopify. Shopify may collect and process personal information when you access or use our Services in order to provide and improve its platform and related services.

Information you submit through our store may be transmitted to and shared with Shopify and certain third parties, including parties located in countries other than your own, as necessary to operate and improve the Services.

To learn more about how Shopify handles personal information, you may review the Shopify Consumer Privacy Policy and Shopify’s Privacy Portal.

6. Cookies and Similar Technologies

We and our partners may use cookies, pixels, tags, and similar technologies to operate our website, remember your preferences, analyze site traffic, improve performance, detect fraud, and provide advertising and marketing.

Depending on where you live, you may have rights regarding the use of cookies and targeted advertising.

7. Third-Party Websites and Links

Our Services may contain links to third-party websites or online platforms not operated or controlled by us. If you follow a link to a third-party site, you should review that site’s privacy policy, security practices, and terms. We are not responsible for the privacy, content, or security practices of third-party websites.

8. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe that a child has provided us with personal information, please contact us so we can review and delete the information if appropriate.

9. Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our Services, complete transactions, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.

10. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

- Access the personal information we hold about you
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Request a copy of your personal information
- Opt out of certain uses of your personal information, including targeted advertising, where applicable

You may also opt out of promotional emails by using the unsubscribe link in our emails. Even if you opt out of marketing messages, we may still send you transactional or service-related communications.

To exercise any applicable rights, please contact us using the details listed below.

11. International Transfers

Your personal information may be transferred to, stored in, and processed in countries outside your country of residence. Where required by law, we will rely on appropriate safeguards for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. When we do, we will post the updated version on this page and revise the “Last updated” date.

13. Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us:

FJF Global LLC
150 Washington Avenue, Suite 201
Santa Fe, NM 87501
United States

Email: solar.flames@topchoicelab.store
Phone: +1 (505) 397-6156